---
title: "Table 5064 Interaction Template"
author: "Jonas Paprotka"
url: https://jonas-paprotka.de/ref/table/5064-interaction-template/
type: table
id: 5064
name: "Interaction Template"
app: "Base Application"
namespace: Microsoft.CRM.Interaction
versions: "17-28"
build: 28.5.54151.54365
source: "https://jonas-paprotka.de/ref/table/5064-interaction-template/source/29/"
checked: 2026-09-20
subject: "Microsoft Dynamics 365 Business Central"
license: "Content © 2026 Jonas Paprotka. Quote freely with attribution and a link."
---

# Table 5064 Interaction Template

Jonas Paprotka, https://jonas-paprotka.de/ref/table/5064-interaction-template/

| | |
| --- | --- |
| App | Base Application |
| Namespace | Microsoft.CRM.Interaction |
| Versions | 17-28 |
| Source file | CRM/Interaction/InteractionTemplate.Table.al |

## Fields

| Id | Name | Type | Versions | Obsolete | Reason |
| --- | --- | --- | --- | --- | --- |
| 1 | Code | Code[10] | 17-28 | - | - |
| 2 | Interaction Group Code | Code[10] | 17-28 | - | - |
| 3 | Description | Text[100] | 17-28 | - | - |
| 4 | Unit Cost (LCY) | Decimal | 17-28 | - | - |
| 5 | Unit Duration (Min.) | Decimal | 17-28 | - | - |
| 6 | Information Flow | Option | 17-28 | - | - |
| 7 | Initiated By | Option | 17-28 | - | - |
| 8 | Attachment No. | Integer | 17-28 | - | - |
| 9 | Campaign No. | Code[20] | 17-28 | - | - |
| 10 | Campaign Target | Boolean | 17-28 | - | - |
| 11 | Campaign Response | Boolean | 17-28 | - | - |
| 12 | Correspondence Type (Default) | Enum Correspondence Type | 17-28 | - | - |
| 13 | Date Filter | Date | 17-28 | - | - |
| 14 | No. of Interactions | Integer | 17-28 | - | - |
| 15 | Cost (LCY) | Decimal | 17-28 | - | - |
| 16 | Duration (Min.) | Decimal | 17-28 | - | - |
| 17 | Language Code (Default) | Code[10] | 17-28 | - | - |
| 18 | Wizard Action | Enum Interaction Template Wizard Action | 17-28 | - | - |
| 19 | Ignore Contact Corres. Type | Boolean | 17-28 | - | - |
| 20 | Word Template Code | Code[30] | 18-28 | - | - |

## Keys

| Name | Fields | Versions |
| --- | --- | --- |
| Key1, clustered | Code | 17-28 |
| Key2 | Interaction Group Code | 17-28 |

## Events

| Kind | Name | Parameters | Versions | Obsolete | Reason |
| --- | --- | --- | --- | --- | --- |
| Integration event | OnBeforeValidateWizardAction | (var Record Interaction Template, var Boolean) | 19-28 | - | - |
| Integration event | OnBeforeValidateLanguageCodeDefault | (var Record Interaction Template, var Record Interaction Template, var Boolean) | 23-28 | - | - |

## Source

Symbols: Microsoft.BaseApplication.symbols.437dbf0e-84ff-417a-965d-ed2bb9650972, https://dynamicssmb2.pkgs.visualstudio.com/DynamicsBCPublicFeeds/_packaging/MSSymbols/nuget/v3/index.json, highest build per major on 2026-09-20.
AL source 29: https://github.com/microsoft/BCApps, MIT, releases/29.x at a66254c3b8b5bb1cea290dc8f9d097aec4381153.

Jonas Paprotka, 2026-09-20.