---
title: "Table 5065 Interaction Log Entry"
author: "Jonas Paprotka"
url: https://jonas-paprotka.de/ref/table/5065-interaction-log-entry/
type: table
id: 5065
name: "Interaction Log Entry"
app: "Base Application"
namespace: Microsoft.CRM.Interaction
versions: "17-28"
build: 28.5.54151.54365
source: "https://jonas-paprotka.de/ref/table/5065-interaction-log-entry/source/29/"
checked: 2026-09-20
subject: "Microsoft Dynamics 365 Business Central"
license: "Content © 2026 Jonas Paprotka. Quote freely with attribution and a link."
---

# Table 5065 Interaction Log Entry

Jonas Paprotka, https://jonas-paprotka.de/ref/table/5065-interaction-log-entry/

| | |
| --- | --- |
| App | Base Application |
| Namespace | Microsoft.CRM.Interaction |
| Versions | 17-28 |
| Source file | CRM/Interaction/InteractionLogEntry.Table.al |

## Fields

| Id | Name | Type | Versions | Obsolete | Reason |
| --- | --- | --- | --- | --- | --- |
| 1 | Entry No. | Integer | 17-28 | - | - |
| 2 | Contact No. | Code[20] | 17-28 | - | - |
| 3 | Contact Company No. | Code[20] | 17-28 | - | - |
| 4 | Date | Date | 17-28 | - | - |
| 5 | Description | Text[100] | 17-28 | - | - |
| 6 | Information Flow | Option | 17-28 | - | - |
| 7 | Initiated By | Option | 17-28 | - | - |
| 8 | Attachment No. | Integer | 17-28 | - | - |
| 9 | Cost (LCY) | Decimal | 17-28 | - | - |
| 10 | Duration (Min.) | Decimal | 17-28 | - | - |
| 11 | User ID | Code[50] | 17-28 | - | - |
| 12 | Interaction Group Code | Code[10] | 17-28 | - | - |
| 13 | Interaction Template Code | Code[10] | 17-28 | - | - |
| 14 | Campaign No. | Code[20] | 17-28 | - | - |
| 15 | Campaign Entry No. | Integer | 17-28 | - | - |
| 16 | Campaign Response | Boolean | 17-28 | - | - |
| 17 | Campaign Target | Boolean | 17-28 | - | - |
| 18 | Segment No. | Code[20] | 17-28 | - | - |
| 19 | Evaluation | Enum Interaction Evaluation | 17-28 | - | - |
| 20 | Time of Interaction | Time | 17-28 | - | - |
| 21 | Attempt Failed | Boolean | 17-28 | - | - |
| 23 | To-do No. | Code[20] | 17-28 | - | - |
| 24 | Salesperson Code | Code[20] | 17-28 | - | - |
| 25 | Delivery Status | Enum Interaction Delivery Status | 17-28 | - | - |
| 26 | Canceled | Boolean | 17-28 | - | - |
| 27 | Correspondence Type | Enum Correspondence Type | 17-28 | - | - |
| 28 | Contact Alt. Address Code | Code[10] | 17-28 | - | - |
| 29 | Logged Segment Entry No. | Integer | 17-28 | - | - |
| 30 | Document Type | Enum Interaction Log Entry Document Type | 17-28 | - | - |
| 31 | Document No. | Code[20] | 17-28 | - | - |
| 32 | Version No. | Integer | 17-28 | - | - |
| 33 | Doc. No. Occurrence | Integer | 17-28 | - | - |
| 34 | Contact Via | Text[80] | 17-28 | - | - |
| 35 | Send Word Docs. as Attmt. | Boolean | 17-28 | - | - |
| 36 | Interaction Language Code | Code[10] | 17-28 | - | - |
| 37 | E-Mail Logged | Boolean | 17-28 | - | - |
| 38 | Subject | Text[100] | 17-28 | - | - |
| 39 | Contact Name | Text[100] | 17-28 | - | - |
| 40 | Contact Company Name | Text[100] | 17-28 | - | - |
| 43 | Comment | Boolean | 17-28 | - | - |
| 44 | Opportunity No. | Code[20] | 17-28 | - | - |
| 45 | Postponed | Boolean | 17-28 | - | - |
| 46 | Word Template Code | Code[30] | 18-28 | - | - |
| 47 | Merged | Boolean | 22-28 | - | - |
| 48 | Modified Word Template | Integer | 22-28 | - | - |

## Keys

| Name | Fields | Versions |
| --- | --- | --- |
| Key1, clustered | Entry No. | 17-28 |
| Key2 | Contact Company No., Contact No., Date, Postponed | 17-28 |
| Key3 | Contact Company No., Date, Contact No., Canceled, Initiated By, Attempt Failed, Postponed | 17-28 |
| Key4 | Interaction Group Code, Date | 17-28 |
| Key5 | Interaction Group Code, Canceled, Date, Postponed | 17-28 |
| Key6 | Interaction Template Code, Date | 17-28 |
| Key7 | Interaction Template Code, Canceled, Date, Postponed | 17-28 |
| Key8 | Canceled, Campaign No., Campaign Entry No., Date, Postponed | 17-28 |
| Key9 | Campaign No., Campaign Entry No., Date, Postponed | 17-28 |
| Key10 | Salesperson Code, Date, Postponed | 17-28 |
| Key11 | Canceled, Salesperson Code, Date, Postponed | 17-28 |
| Key12 | Logged Segment Entry No., Postponed | 17-28 |
| Key13 | Attachment No. | 17-28 |
| Key14 | To-do No., Date | 17-28 |
| Key15 | Contact No., Correspondence Type, E-Mail Logged, Subject, Postponed | 17-28 |
| Key16 | Campaign No., Campaign Target | 17-28 |
| Key17 | Campaign No., Contact Company No., Campaign Target, Postponed | 17-28 |
| Key18 | Opportunity No., Date | 17-28 |

## Procedures

| Name | Parameters | Returns | Access | Versions | Obsolete | Reason |
| --- | --- | --- | --- | --- | --- | --- |
| AssignNewOpportunity | () | - | public | 17-28 | - | - |
| CanCreateOpportunity | () | Boolean | public | 17-28 | - | - |
| CopyFromSegment | (Record Segment Line) | - | public | 17-28 | - | - |
| CreateInteraction | () | - | public | 17-28 | - | - |
| CreateTask | () | - | public | 17-28 | - | - |
| OpenAttachment | () | - | public | 17-28 | - | - |
| ToggleCanceledCheckmark | () | - | public | 17-28 | - | - |
| SetCanceledCheckmark | (Boolean, Boolean) | - | public | 17-28 | - | - |
| UniqueAttachment | () | Boolean | public | 17-28 | - | - |
| ShowDocument | () | - | public | 17-28 | - | - |
| EvaluateInteraction | () | - | public | 17-28 | - | - |
| ResumeInteraction | () | - | public | 17-28 | - | - |
| GetEntryTitle | () | Text | public | 18-28 | - | - |
| InsertRecord | () | - | public | 22-28 | - | - |

## Events

| Kind | Name | Parameters | Versions | Obsolete | Reason |
| --- | --- | --- | --- | --- | --- |
| Integration event | OnAfterCopyFromSegment | (var Record Interaction Log Entry, Record Segment Line) | 17-28 | - | - |
| Integration event | OnAfterShowDocument | (var Record Interaction Log Entry) | 17-28 | - | - |
| Integration event | OnBeforeOpenAttachment | (var Record Interaction Log Entry, var Boolean, var Record Attachment) | 17-28 | - | - |
| Integration event | OnBeforeSetCanceledCheckmark | (var Record Interaction Log Entry, Boolean, Boolean, var Boolean) | 17-28 | - | - |
| Integration event | OnAfterOpenAttachment | (var Record Interaction Log Entry, Record Attachment, var Record Segment Line) | 17-28 | - | - |
| Integration event | OnOpenAttachmentOnBeforeShowAttachment | (var Record Interaction Log Entry, var Record Segment Line, var Record Attachment) | 17-28 | - | - |
| Integration event | OnBeforeShowDocument | (var Record Interaction Log Entry, var Boolean) | 18-28 | - | - |
| Integration event | OnResumeInteractionOnBeforeStartWizard | (Record Interaction Log Entry, var Record Segment Line) | 19-21 | - | - |
| Integration event | OnResumeInteractionOnBeforeStartWizard | (Record Interaction Log Entry, var Record Segment Line, var Boolean) | 22-28 | - | - |
| Integration event | OnResumeInteractionOnAfterDateValidation | (var Record Segment Line) | 23-28 | - | - |

## Source

Symbols: Microsoft.BaseApplication.symbols.437dbf0e-84ff-417a-965d-ed2bb9650972, https://dynamicssmb2.pkgs.visualstudio.com/DynamicsBCPublicFeeds/_packaging/MSSymbols/nuget/v3/index.json, highest build per major on 2026-09-20.
AL source 29: https://github.com/microsoft/BCApps, MIT, releases/29.x at a66254c3b8b5bb1cea290dc8f9d097aec4381153.

Jonas Paprotka, 2026-09-20.