| Integration event | OnAfterSend | (var Record Delivery Sorter, var Record Delivery Sorter, var Record Delivery Sorter, var Record Delivery Sorter, var Record Interaction Log Entry) | 17-28 | - |
| Integration event | OnBeforeDeliverEmailWithAttachment | (var Record Delivery Sorter, var Boolean) | 17-18, gone | - |
| Integration event | OnBeforeDeliverHTMLEmail | (var Record Delivery Sorter, var Record Interaction Log Entry, var Boolean) | 17-28 | - |
| Integration event | OnBeforeInteractionEMail | (var Record Interaction Log Entry, var Text[80], var Boolean) | 17-28 | - |
| Integration event | OnBeforeInteractionFax | (var Record Interaction Log Entry, var Text[30], var Boolean) | 17-25, gone | Pending 23.0 |
| Correspondence Type Fax is obsolete and will be removed. |
| Integration event | OnBeforeSend | (var Record Delivery Sorter, var Boolean) | 17-28 | - |
| Integration event | OnDeliverEmailWithAttachmentOnBeforeSendEmail | (var Record Delivery Sorter, var Record Interaction Log Entry, Text, Text) | 17-28 | Pending 27.0 |
| Parameter AttachmentFileFullName and EmailBodyFilePath will be removed |
| Integration event | OnDeliverHTMLEmailOnBeforeSendEmail | (var Record Delivery Sorter, Record Attachment, var Record Interaction Log Entry, Text) | 17-28 | Pending 27.0 |
| Parameter EmailBodyFilePath will be removed |
| Integration event | OnProcessDeliverySorterHtml | (var Record Delivery Sorter, var Record Delivery Sorter, Record Attachment, Integer) | 17-28 | - |
| Integration event | OnProcessDeliverySorterOther | (var Record Delivery Sorter, var Record Delivery Sorter, Record Attachment, Integer) | 17-28 | - |
| Integration event | OnProcessDeliverySorterWord | (var Record Delivery Sorter, var Record Delivery Sorter, Record Attachment, Integer) | 17-28 | - |
| Integration event | OnConvertCorrespondenceTypeElse | (Option, var Enum Correspondence Type, var Boolean) | 17-28 | - |
| Integration event | OnBeforeDeliverEmailWithAttachment | (var Record Delivery Sorter, var Boolean, var Record Interaction Log Entry) | 19-28 | - |
| Integration event | OnBeforeSetDeliveryState | (var Record Interaction Log Entry, var Boolean) | 21-28 | - |
| Integration event | OnSetDeliveryStateOnBeforeModifyInteractLogEntry | (var Record Interaction Log Entry, Boolean) | 23-28 | - |
| Integration event | OnBeforeProcessDeliverySorter | (var Record Delivery Sorter, var Record Delivery Sorter, var Record Delivery Sorter, var Record Delivery Sorter, var Boolean) | 23-28 | - |
| Integration event | OnInsertAttachmentOnAfterAttachmentInserted | (var Record Attachment, Integer, var Record Attachment, var Boolean) | 23-28 | - |